The accounts left behind, made a little easier to find.
A searchable starting point for closing benefits, records, insurance, mail, and credit accounts after a death. Find the official route, gather the right papers, and take one clear next step.
Paperwake helps grieving families handle practical administrative steps after a death: finding official account-closing routes, gathering documents, and keeping track of what comes next.
Reviewed September 2026
A short example from Con Edison
Confirm the address is in Con Edison’s New York City or Westchester service area.
Official source
Start, Move, or Stop Your ServiceA gentle note on scope
Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.
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- For new service, Con Edison lists the new address, move-in date, and valid identification.
- The cited pages do not specify death-related documents; confirm what an authorized representative needs to provide.
Not confirmed; ask the institution for current timing.
2 details flagged for review
- 01Confirm the address is in Con Edison’s New York City or Westchester service area.
- 02Contact Con Edison and explain whether service should continue for an occupant or stop because the property is vacant.
- 03Ask how an authorized representative can make the request and what records are needed.
- 04Confirm the final bill and effective service date.
A gentle note on scope
Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.
Contact route
Use Con Edison’s service-management page to start, change, or stop service, or call customer service at 1-800-752-6633.
Sources for this guidance
Last reviewed September 2026. Confirm current requirements with the institution before sending sensitive documents.
- Start, Move, or Stop Your Service · Officialhttps://www.coned.com/en/services-and-outages/service-management-page
- Contact Con Edison · Officialhttps://www.coned.com/en/contact-us
- The cited customer-service page does not list death-related documents; ask the local service team what it needs.
- Have the service address and account details available if known.
Not confirmed; ask the institution for current timing.
2 details flagged for review
- 01Check whether the service address is in a Duke Energy service territory.
- 02Open the official customer-service page and choose Start / Stop Service.
- 03Tell customer service the named customer has died and clarify whether someone will remain at the property.
- 04Ask about an authorized representative, documents, service continuity, and the final bill.
A gentle note on scope
Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.
Contact route
Use the customer-service page’s Start / Stop Service route or sign in to MyAccount to contact a specialist.
Sources for this guidance
Last reviewed September 2026. Confirm current requirements with the institution before sending sensitive documents.
- Residential Customer Service · Officialhttps://www.duke-energy.com/customer-service
- The cited page asks online customers for current phone, email, account number, and ZIP code.
- It does not list death-specific documents; ask PG&E before sending any.
Not confirmed; ask the institution for current timing.
2 details flagged for review
- 01Confirm the service address is inside PG&E’s electric or gas service territory.
- 02If the surviving spouse wants to continue service, call PG&E to ask about transfer after a death.
- 03For other new occupants, ask how to coordinate stopping existing service and starting a new account on the same day.
- 04Confirm the effective date and any documents needed for the specific address.
A gentle note on scope
Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.
Contact route
PG&E says a surviving spouse may call to discuss transferring service; otherwise ask how to stop the old service and start service under the new customer.
Sources for this guidance
Last reviewed September 2026. Confirm current requirements with the institution before sending sensitive documents.
- Start, Stop or Transfer Service · Officialhttps://www.pge.com/en/account/service-requests/start-stop-transfer-service.html
- A death certificate or trust documents.
- Valid identification, such as a driver’s license, state ID, or Social Security number.
Not confirmed; ask the institution for current timing.
1 detail flagged for review
- 01Choose whether service should continue for a new account holder or stop because the property is unoccupied.
- 02Upload the requested death certificate or trust document and identification.
- 03If a new person will live at the address, submit a move-in request for service in that person’s name.
- 04Confirm that documents were verified and ask when any final bill or service change will take effect.
A gentle note on scope
Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.
Contact route
Use SCE’s online account-change guidance and document-upload portal to close or move the account.
Sources for this guidance
Last reviewed September 2026. Confirm current requirements with the institution before sending sensitive documents.
- Closing or Transferring an Account After a Loss · Officialhttps://www.sce.com/customer-service-center/help-center/my-account/managing-your-account/account-change-due-to-death