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Utilities
Official route and working notes

Con Edison

A practical starting point for gathering what you need and contacting the right team. Confirm the current account-specific requirements with the institution.

Also known as: ConEd, Con Edison of New York, electricity, gas

A gentle note on scope

Paperwake provides administrative guidance, not legal advice. We help you find practical next steps after a death; please confirm requirements with the official institution or a qualified professional when you need legal advice.

Have ready
Documents and details
Gather what you can before you start. The institution will confirm what it accepts.
  • For new service, Con Edison lists the new address, move-in date, and valid identification.
  • The cited pages do not specify death-related documents; confirm what an authorized representative needs to provide.
Suggested order
One step at a time
Use this as a working sequence, then follow the institution’s written instructions.
  1. 01Confirm the address is in Con Edison’s New York City or Westchester service area.
  2. 02Contact Con Edison and explain whether service should continue for an occupant or stop because the property is vacant.
  3. 03Ask how an authorized representative can make the request and what records are needed.
  4. 04Confirm the final bill and effective service date.
Typical timing
What to expect
Timelines can depend on the product, documents, and circumstances.

Not confirmed; ask the institution for current timing.

Needs human review
Details to confirm
These points are not confirmed by the linked official guidance.
  • Con Edison’s public service page covers start, stop, and account changes but not a deceased account holder process; territory and authority details need confirmation.
  • Typical processing time is not published in the cited official guidance; confirm timing with the institution.
Review context
Last reviewed
This date tells you when Paperwake most recently checked the guidance below.

September 30, 2026

Requirements can vary by account, location, and circumstance. Confirm the current process with the institution before sending sensitive documents.

What changed
Review notes
A plain-language record of updates to this family-facing guidance, newest first.

  1. September 30, 2026

    Reviewed the linked official US guidance and recorded account-specific details that still need confirmation.

Contact route
Use Con Edison’s service-management page to start, change, or stop service, or call customer service at 1-800-752-6633.

Start with the official source below and keep a note of any case number or documents the institution requests.

Open official route
Contact channels
Use the official route and ask what applies to the account.

Keep the next steps in one place

Paperwake’s free checklist helps you organize calls, documents, and follow-ups across accounts.

Start the free checklist

Sources for this guidance

Last reviewed September 2026. Confirm current requirements with the institution before sending sensitive documents.